Epistemographer

I’ve spent the past few weeks working on and off with others at the Center on a grant application to the IMLS. We’re proposing to build a package of interfaces and extensions to Firefox that will in essence stick our Scrapbook and Scribe programs into the browser itself (where more and more research is done).

With that in mind, this post by Dorothea at Caveat Lector resonated. She writes:

“For the longest time (and to this day in some places), librarians created knowledge structures for other librarians. Today we’re getting downright resentful at the thought of putting others’ needs first, opening up our toyboxes…We need to turn some real usability experts loose on our stuff. Because our stuff…is really pretty bad…We’re thinking in terms of the data, not in terms of the user.”

This echoes a lot of the conversations I’ve been hearing among librarians (at times, I feel like “eavesdropping” is a more appropriate word for what I’ve been doing w/r/t the library world); there’s a crisis of purpose in that world, in a world where libraries have to compete with Google, Wikipedia, and other massively accessible information resources, users aren’t immediately going to libraries as their first choice for information.

At question, though, are the means that will enable those users to use that information (what Raymond Yee calls “Gather, Create, Share“ tools). The natural thing for librarians to do is to start building such tools, but many have been finding that they’re not quite sure exactly what scholars and researchers want (to be fair, those users have been remarkably bad at actually communicating what they want and need), and one of the big discussions in the world of digital library tool-building seems to be whether to build tools themselves, or make resources available and leave the tool-building to users. That’s our argument at CHNM – since we’re users ourselves, we know better than librarians what historians need/want from information tools. Of course, as anyone who knows me will testify, I’m not exactly a normal historian, which raises the difficult question of whether we’re building tools for historians, or just tools for early-adopter, gearhead database-designing historian/programmers…

This entry was posted on Thursday, January 13th, 2005 at 12:08 am and is filed under CHNM, General Thoughts. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.